Firmware FAQ's  

How do I get the latest update?

To update your unit, no matter which previous version you had, send your unit back to us for updating and recalibration. Call or contact us to receive a job number. No updates will be performed without prior authorization.

Why do I have to send my unit back?

Your PCAS unit is an extremely fine-tuned instrument. In order for your unit to give you the most accurate traffic information possible, new firmware updates often include minor calibration requirements to match the new code. Because of this, we have developed a reburn/recalibration process that is quick and accurate.

How much does a firmware update cost?

Your first firmware update is free of charge. We'll even pay the standard shipping to get your unit back to you. Additional firmware updates will incur a modest charge to cover the reburn/recalib process and shipping.

What about bug fixes?

In the unlikely event that a firmware update is necessitated because of a "bug fix", the firmware updating will be performed free of charge while the unit is under warranty coverage.